Deliveries are made on Saturdays between 10:00am and 5:00pm. Your order will be packed, clean and dry including copy of your order. If you have not yet arrived, we will let you know, via phone call or text message that your order has been delivered at the entrance of the rental property.
You are responsible to check our delivery to ensure that you received all of the items that you ordered. To receive credit or remedy, omissions or errors must be reported to us within 24hours of delivery by calling us at (609) 412-7747. Please do not use linens or towels (except for beach towels) at the beach. If you wash our items during your stay, please wash whites separately, and Please wash beach towels separately.
For your convenience place all items in the same linen bag used for delivery. Use the order form that you received with your delivery to ensure that all items are being returned. Simply place the linen bag by the entrance of your rental property no later than 10am for easy pick up.
ORDERING AND CANCELLATIONS
We suggest you place your linen order with Sheets at the Shore as soon as you confirm your vacation rental. There is a minimum order of $30. Orders should be submitted with a minimum of 2 weeks in advance of your arrival.
Cancellations must be received at least 1 week in advance for full refund. Orders cancelled within 1 week of the scheduled arrival date are subject to a $25.00 restocking fee. No credit will be issued for unused linen or early departure.
PRICES AND PAYMENTS
All prices are per week. If you wish to keep the same linen for an additional week there is a 20% discount per week. If you prefer to have fresh linen for any additional weeks a full price will be charged per week. Orders must be prepaid. Sheets at the Shore apply State sales tax to all orders.
DAMAGE OR LOSS
Items not returned or damaged will have fee assessed for each missing or damaged item as described below. Note: “Damaged” includes stains that we are unable to remove.
Laundry Bag: $30.00
Bath towel: $15.00
Wash cloth: $8.00
Hand towel: $10.00
Beach Towel: $15.00
Bath mat: $10.00
Pillow case: $12.00
Kitchen towel: $8.00
Twin: $30 set
Queen: $40 set
King: $48 set
Missing Sheets flat or fitted = a full set charge.